FAQ 

What is UPF50+ ?

UPF 50 + stands for Ultraviolet Protection Factor.

It is the rating given to textiles for their broad spectrum protection against UVs, classified from 15 to 50+.

Our UPF50+ clothes have the maximal UV protection, meaning 98% of sun rays are blocked, even wet.
This chemical free protection works thanks to the tight mesh of the fabrics. So it will stay wash after wash…permanently.

What is the timeframe delivery?

Once your order is placed, we hand prepare and pack it with care within 48 hours.

It is then dispatched from France using two providers: La Poste and Delivengo, depending on the weight and volume of the order.

F2M offers free ground shipping on French orders!

Delivery time frame in metropolitan France :  : 
2 business days, indicative time.
If you would like to receive your order faster, we can offer you Chronopost, for a delivery the next day by 1pm, additional 25 euros.

Delivery time frame for the rest of the world :
5 to 10 business days, indicative time.
If you would like to receive your order faster, we can offer you Chronopost: for Europe, a delivery in 2 to 4 days, additional 25 euros, for the rest of the world, a delivery in 2 to 6 days, additional 30 euros.

The estimated delivery date is not guaranteed and additional delays may occur due to the unknown circumstances surrounding COVID-19.

What about the return policies?

You can exchange, credit or refund the clothes and accessories ordered.

Requirements :
– return items must be in the best possible condition : new, unworn, unused, unwashed and dry
– sent back within 14 days after receiving your order
– shipping fees are paid by the customer
– inform us of your return by email at contact@f2m-frenchmade.com
– the package must contain the articles and the bill mentioning which ones are returned
– send the package to this address:
F2M
144, Impasse le Clos des Lys
74 890 Bons-en-Chablais
France

As soon as your return is validated, F2M will proceed to the exchange, issue the credit or refund your payment.

How to offer a gift voucher?

You wish to make a useful, sustainable, French made gift? You’re at the right spot !

Two possibilities :

  • you order the item and let us know the adress it should be shipped to. Please add the note « this is a gift » and your personalized message. Free of charge.
  • you offer a gift voucher to the person of your choice. It is valid on all F2M products for 1 year. Amounts available from 10 euros. Clique sur formulaire à remplir

How can I get a credit voucher?

You hesitate between colors? You wish to get a sustainable sun protection made in France for a relative?

Well F2M offers you 5% on the second article of your choice.  Code DARE

And of course your loyalty is rewarded : get a 5% voucher as early as your second order. Code THANKS.

How to be part of the sustainability?

Any purchase on F2M eshop is acting sustainably!
You limit sunscreen use, toxic for marine life, help maintaining local jobs and you’re part of the ghost nets recycling circuit!

Wishing to do more? Prefer handwashing and drying in the open air. If you do need to make a washing machine, it’s 30°C max.

Above all, avoid discarding clothes! Whatever state they’re in they can always have a second life!

In France, according to Ademe (Environmental and Energy Control Agency), a French citizen discard an average 11 kilos of clothes per year and only 30% are upcycled.

By giving them to associations or recycling stations, you make a small step for a giant cause: protecting the environment ! Any donation counts!
Collected textiles are upgraded and avoid being incinerated or accumulating themselves in tons at discharges. You will indeed be part of people in difficulty integration, sustainable jobs creation in collecting, sorting and upcycling textiles fields.

Alone we’re just a drop but together we make the ocean!
You are a consum-actor! Your moves have an impact!

What are the Pro and against?

Below four reasons to get a F2M uv top:

  • it is certified UPF50+, maximal UVA and UVB protection
  • it is French made
  • it is made from recycled ghost nets
  • it is chlorine and salty water extra resistant and keeps its shape

Yes but :

« If I wear my t-shirt, I don’t need any UV top ? »

F2M tops block 98% of UVA and UVB whether they are dry or wet. Your dry       t-shirt will block 80% of UVs and only 65% when it’s wet.

« I already have a rashguard and it fits me great»

Keep it of course but when you need to change it, make the French made choice with a F2M top !

« I can protect myself from UVs with sunscreen. Why should I bother wearing a UV top?”

Here are a few arguments sunscreen versus F2M tops:

 diffuse toxic components in the ocean / chemical free
effective only if applied ½ hour prior sun exposure / effective as soon as the top is worn

protected only if applied regularly / top worn = illimited sun protection

one-time use / indefinitely reusable

another plastic tube / made from recycled ghost nets

sticking to sand / nothing sticks and you’re even protected from skin rash

On the long term, our tops are the most organic and economical protection.

 

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